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Core Training Areas

The Sales Process

The Sales Process
A growing body of evidence demonstrates that companies with a clearly defined sales process will consistently out-perform  those that don't and by as much as 25% . A good process should combine world leading strategies and local best practice.

The key steps should include:

  • Researching the market and identifying hot prospects
  • Making and maintaining effective first contact with prospects
  • Getting clarity on what the customer wants, needs and has the budget for
  • Developing a relevant proposition to meet the customers need
  • Adding value and maintaining an acceptable margin
  • Obtaining buying commitment and completing a sale
  • Building long-term and sustainable business relationships
  • Creating an energised referral network that can deliver live leads

Equality & Diversity

Equality & Diversity
Equality is about equality of opportunity, ensuring that everyone is treated fairly and equally. Diversity is about recognising and valuing difference. Our programmes seek to apply "the spirit and letter" of relevant legislation within the business environment.

The legislation includes:

  • Employment Equality (Age) Regulations Act - 2006
  • Disability Discrimination Act 1995 & (Amendment) 2005
  • Sex Discrimination Act 1975
  • Sex Discimination (Gender Reassignment) Regulations 1999
  • Race Relations Act 1976 & (Amendment) Act 2000
  • Employment Equality (Religion or Belief) Regulations 2003
  • Employment Equality (Sexual Orientation) Regulations 2003
  • Civil Partnership Act 2004

Leadership Development

Leadership Development
Leadership in today’s competitive environment is all about inspiring and creating high performing teams that deliver outstanding results . Teams that can consistently achieve the numbers, treat customers fairly and can embrace change.

Our leadership modules focus on:

  • Shaping a powerful vision for your team and business
  • Developing the strategies and tactics of successful leadership
  • Creating accountability for results and time management
  • Understanding your leadership style and staff motivation
  • Delivering on regulatory compliance and integrity
  • Delegating in such a way that gets things done
  • Making and implementing the tough decisions
  • Leading through change and the disciplinary process

Finance for Non-Financial Managers

  	  Finance for Non-Financial Managers
Bottom line profitability is vital to business success. It is essential that every manager understands the financial contribution their department makes towards the overall result and can operate the levers that can increase profitability. 

Our finance modules focus on:

  • The Balance Sheet
  • Profit & Loss Account
  • Forecasting & Budgeting
  • Cash Flow Management
  • Key Financial Ratios
  • Cost Control & Reduction
  • Identifying Management Issues
  • Leveraging Margin & Profit Growth